User levels

Great customer satisfaction, on-time delivery and high quality service will earn you a new NetCus status and benefits. We evaluate your performance every month, and determine your level accordingly. Want to know how you’re doing? View your progress, over at your analytics page.

Overview

Once you join NetCus and create a Proposal, you are automatically labeled as a New Seller. In order to start climbing up the level system, we encourage you to work hard and play fair.

Overview

There are a few requirements you’ll need to meet in order to reach Level One status. This is an automatic process - we look back at your performance for the past 60 days, and if you meet the standards, you’ll be ranked as a Level One Seller.

Requirements

• Complete at least 60 days as an active Seller on NetCus
• Complete at least 10 individual orders (all time)
• Earn at least $30
• Maintain a 4.7 star rating over the course of 60 days
• 85% Response rate over the course of 60 days
• 85% Order completion over the course of 60 days
• 85% On-time Delivery over the course of 60 days
• Avoiding receiving warnings over the course of 15 days

Seller payment benifits:

Overview

It’s time to step up your game. Level Two status isn’t easy to achieve, but it’s worth it. This is an automatic process - we look back at your performance for the past 60 days, and if you meet the standards, you’ll be ranked as a Level Two Seller.

Requirements

• Complete at least 120 days as an active Seller on NetCus
• Complete at least 25 individual orders (all time)
• Maintain a 4.7 star rating over the course of 60 days
• 90% Response rate over the course of 60 days
• 90% Order completion over the course of 60 days
• 90% On-time Delivery over the course of 60 days
• Avoiding receiving warnings over the course of 15 days

Seller payment benifits:

Overview

This elite group of Sellers enjoy a growing number of exclusive benefits, as they continue on providing Buyers with an overall excellent experience. Please note that this is a manual process - once you meet the following requirements, we will look back on your performance. Once our team confirms your eligibility, you’ll be ranked as a Top Rated Seller.

Requirements

• Complete at least 180 days as an active Seller on NetCus
  
• Complete at least 100 individual orders (all time)
• Earn at least $1000
• Maintain a 4.7 star rating over the course of 60 days
• 95% Response rate over the course of 60 days
• 95% Order completion over the course of 60 days
• 95% On-time delivery over the course of 60 days
• Avoiding receiving warnings over the course of 15 days

Seller payment benifits:

Custom Offer

An exclusive proposal that a Seller can create in response to specific requirements from a Buyer.

Priority/VIP support

VIP Customer Support tickets are handled first, to enable a faster response.

Proposal Extras

Additional services offered on top of the Seller's Proposal, for an additional price defined by the Seller.

Earning Clearance

The date in which your earning are cleared and released to your account.

Customer Success Program

One of NetCus's Success Managers will help you grow your business and optimize your account.

Promotional Listings

Eligible Seller will be promoted in our emails, ads and other marketing efforts.

Days Without Warnings

A warning is received when violating NetCus’s Terms of Service.